Success case of Dagram

Infrastructure, systems and cloud with maximum security

The challenge

Dagram's needs are focused on having a secure infrastructure, with highly available connections to serve companies with high capillarity and in pay-per-use mode, in order to match resources to the circumstances of their clients.

The solution

Services replicated in two data centers with perimeter security and fire protection measures allow Dagram to offer very high availability to its customers. IaaS services allow Dagram customers to have infrastructure on a pay-per-use basis.

Digital transformation solutions

Dagram provides specialized technology services centered on security, cloud, and infrastructures. They add value with managed solutions that allow their clients to focus on their businesses, leaving worrying about the technology to the team at Dagram.

The company has 3 business units. One unit specializes in software development solutions. A second provides infrastructures, systems, and clouds. Finally, the third business unit offers security and communication services. Additionally, they have two further entities that collaborate with a group that develops software solutions for human resources departments and digital marketing services.

Dagram was founded by three partners in 2002, with the goal of helping small businesses, particularly those in the distribution sector, navigate a complex environment like technology. Over the last few years, they’ve experienced double-digit growth, and they currently have more than 50 employees distributed across their offices in Barcelona, Madrid, and Palma de Mallorca.

Dagram and Adam are partners, collaborating to offer technology and digital transformation solutions to their clients.

Dagram provides specialized technology services centered on security, cloud, and infrastructures. They add value with managed solutions that allow their clients to focus on their businesses, leaving worrying about the technology to the team at Dagram. Dagram was founded by three partners in 2002, with the goal of helping small businesses, particularly those in the distribution sector, navigate a complex environment like technology. Over the last few years, they’ve experienced double-digit growth, and they currently have more than 50 employees distributed across their offices in Barcelona, Madrid, and Palma de Mallorca.

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Protected, adaptable, and high availability infrastructures

Dagram’s services are generally directed at companies with high capillarity, who have to share information with lots of employees or in many distinct locations.

Companies in the distribution sector that work across numerous locations, such as stores and sales points are clear examples of high capillarity businesses. These companies have installations that must be interconnected in order to manage elements such as inventory or tickets in real time. For these organizations and others like them, information availability is a critical need.

But this availability has to be accompanied by security and the ability to know who accesses data when, and control access as needed. It’s also necessary to guarantee a high level of anti-theft, anti-attack, anti-intruder and anti-disaster (such as fire prevention) protection to maintain the business’s continuity. In fact, with respect to cloud services, security is key for Dagram. It’s an essential factor in their ability to guarantee quality service to their final clients.

The third key challenge is being able to offer pay-per-use services. In markets as changeable and competitive as today’s, it’s vital that infrastructures can pivot and adjust to business’s circumstances instantaneously. Whether the client needs to grow and expand, open new locations or reduce/retire certain services, pay-per-use allows clients to benefit from an adaptable infrastructure that can mold to their evolving needs on a moment by moment basis.

"Adam doesn’t just ensure that our data will be highly available in the data center, but since they have multiple data centers, we can also have services replicated in Adam’s own data centers. This allows us to operate with more agility and makes it much easier to be able to offer high availability services to our clients."
Eduard Bernabé, CEO

Dagram was founded by three partners in 2002, with the goal of helping small businesses, particularly those in the distribution sector, navigate a complex environment like technology. They currently have more than 50 employees distributed across their offices in Barcelona, Madrid, and Palma de Mallorca.

Latest generation data center services

To cover all of Dagram’s needs, working with latest generation data centers has been indispensable. Working with Adam has enabled Dagram to offer their clients very high availability, as their services are replicated between two of Adam’s four data centers in Barcelona and Madrid.

Thanks to their collaboration with Adam, Dagram clients can locate their data and infrastructure in a highly protected environment. Adam’s data centers are equipped with numerous measures controlling access, perimeter security, and anti-invasion protection. They also have advanced systems for fire prevention and control.

Furthermore, Dagram can offer their clients access to their data with speed and ease using a pay-per-use model through Adam’s laaS services, and control their costs while providing the services clients need.

For Dagram, Adam is a partner that offers support developing custom solutions for complex projects. The flexibility and proximity that Adam provides allows Dagram to respond agilely to their clients’ needs.

"Working with latest generation data centers is an indispensable condition in our business scenario. We need a close partner that gives us maximum availability for the services we offer clients. Adam provides us with that high availability, that proximity, and even more value as we discover and come up with new solutions together. "
Eduard Bernabé, CEO

Confidence, peace of mind, and success with a strategic partner

Dagram has been able to cover one of their principal needs with Adam— the need for a strategic partner that understands their business and can collaborate and work together to create new solutions for their clients.

Access to Adam’s various data centers permits Dagram to offer SLAs to clients that reach nearly 100% availability, and have met compliance every year the two companies have worked together.

Having the use of a replicated cloud platform in two of Adam’s four data centers permits Dagram to have redundant systems and maintain security copies in safe environments—an essential part of safeguarding security and maintaining business continuity.

When it comes to connectivity, Adam is a neutral communications provider. This means Dagram can manage connections with multiple operators between various data centers with ease and flexibility.

Working with Adam, Dagram has been able to realize numerous migration and infrastructure projects as a service (laaS) with a nearly 100% success rate. For the final client, the benefit of locating their data in a laaS service is the reliability and peace of mind of working in a secure and high availability environment. This migration frees up resources and time as they no longer need to manage and maintain their infrastructure or invest in updating obsolete systems.

What are the main benefits of working with Adam?

Eduard Bernabé, Dagram CEO, highlights the main benefits of collaborating with a strategic partner like Adam who offers combined services for data centers, laaS and connectivity:

  • Very high availability connectivity for businesses with high capillarity.
  • Environments that are secure and protected against intrusions and fires.
  • Cost control with pay-per-use.
  • Easy and flexible management for connections.
  • Being able to count on a strategic partner for collaboration on complex projects.

"We want to grow in a cloud environment and to do so we need Adam’s infrastructure, both at the data center level and the communications level. In fact, we plan to open our third data center infrastructure in Madrid to offer services to our clients there, and we know Adam can help us in this endeavor, and want to continue working closely with them."
Juan Nieto, Director, Infrastructure and Cloud